Wells Fargo and the Impact of a Bad Incentive Plan

On September 8, 2016, the New York Times reported this about Wells Fargo: “For years, Wells Fargo employees secretly issued credit cards without a customer’s consent. They created fake email accounts to sign up customers for... View Article

By Ken Gibson

Should Pay Improve Employee Accountability?

It’s an interesting question.  And by the way, the answer is yes.  Employees should indeed feel a greater sense of accountability as a result of how they are paid. If that notion seems ambitious or out... View Article

By Ken Gibson